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.NET, Delphi, ... - Sisulizer Localization Tool Support > Technical Support (You need to be registered at the forum to write) > Bugs and Quirks in Sisulizer > Solved: Sisulizer 2.0.295 is blocked by Sophos AntiVirus
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.NET, Delphi, ... - Sisulizer Localization Tool Support > Technical Support (You need to be registered at the forum to write) > Bugs and Quirks in Sisulizer > Solved: Sisulizer 2.0.295 is blocked by Sophos AntiVirus
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| Moderated by: Sisusupport, Renate.Reinartz, Markus.Kreisel, Ilkka.Salmenius |
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| Solved: Sisulizer 2.0.295 is blocked by Sophos AntiVirus - Bugs and Quirks in Sisulizer - Technical Support (You need to be registered at the forum to write) - .NET, Delphi, ... - Sisulizer Localization Tool Support | |||||||||||||||||
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BStaack Member 
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Hi. Sorry for the bothering with this stupid error message, but I´m not able to install the latest Sisulizer Version 2.0.295. My Sophos AntiVirus blocks the installation and directly removes the Sisulizer.exe. Can you imagine why this is happening ? Because of our administration, I´m not able to deactivate or stop the AntiVirus Software. Do I have to send the Sisulizer.exe as example to Sophos ? Here are some more Infos about the "virus": http://www.sophos.com/security/analyses/viruses-and-spyware/malbehav027.html Please give me an advise. Marry Christmas and happy new year Björn Attachment: VirusWarning.JPG (Downloaded 53 times)
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Markus.Kreisel Administrator 
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Hi Björn, You are punished by some false positive. Not much we can do against that. Virus protectors search for binary byte codes. If an application hits that byte code accidently the virus protector alerts you. With any build the byte codes in Sisulizer will change again. Since there are so many byte codes for so many viruses around the chances are always there that accidently false positives are caught. It would be very nice if you ask your virus tool vendor to correct their database to avoid this false positive. Sounds like had to do this before in other situations. What file is actually hurt by this. The installer exe itself or the to be installed Sisulizer EXE? If the installer is the problem, then we could mail you just the Sisulizer EXE. Since it does not have many dependencies you could simply copy it over the old binary. Markus
____________________ http://www.sisulizer.com - Three simple steps to localize |
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waeberd Member
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I had the same issue, needed to exclude sisulizer.exe from the Sophos-scan. Funilly only since rev295.
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BStaack Member
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God morning and happy new year ! Unfortunately this problem belongs to the Sisulizer.exe file. I´m not able to install it, or to work with it because it´s blocked by Sophos. I´ve never had this before. Could you please try to find a solution. I need to work with Sisu. Björn
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waeberd Member
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Björn, In Sophos, try to exclude the Sisulizer-Directory and/or the Sisulizer.exe from scanning by defining exceptions. I had to do this in two locations ("Konfigurieren"->"On-Access Überprüfung" and "Konfigurieren"->"On Demand-Erweiterungen und -Ausnahmen"). I'll try to contact Sophos about this issue. Hope that helps, Daniel
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BStaack Member
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Hi Daniel ! Thank you very much for this tip ! Now it works. I was able to install Sisluizer and it´s also working without any warnings. Let´s hope that there will never be a virus in the Sisulizer folder  Attachment: Settings.JPG (Downloaded 31 times)
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Markus.Kreisel Administrator
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Happy New Year Björn and Daniel, We also submitted the Sisulizer.exe to Sophos. Hope they fix that soon. It is good that you can work again... but all these prospects who are blocked from testing Sisulizer are a pain. Best Markus
____________________ http://www.sisulizer.com - Three simple steps to localize |
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Markus.Kreisel Administrator
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Hi Folks, I got positive feedback from Sophos this morning. ------- Answer by Sophos ------- Hello Markus,Thank you for your email. As you mention, the file you submitted for analysis -Sisulizer.exe- were producing a false-positive report. An IDE that corrected this was released on the databanks yesterday, 'agen-mbv.ide'. Please advice your customers that reported this to clear the alert and update SAV and this file should no longer be detected. -------- I'm very glad the helped in a very fast, friendly and professional way. Btw: I used their online form. Seems Sophos is a company with a good organized support. Let's hope our next build does not hit their signature database again. Markus
____________________ http://www.sisulizer.com - Three simple steps to localize |
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BStaack Member
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Great ! Thank you very much ! This is the way it should be. Once I have postet my problem I got some workable tips and after a quit short time the problem itself is fixed ! I´m really glad about this (at least also our admin) :-) ! Thank you very much ! Björn
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Markus.Kreisel Administrator
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Sorry that it took a bit longer because of all the holidays (extended by weekends). Markus
____________________ http://www.sisulizer.com - Three simple steps to localize |
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waeberd Member
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good stuff, thanks for the info!
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| .NET, Delphi, ... - Sisulizer Localization Tool Support > Technical Support (You need to be registered at the forum to write) > Bugs and Quirks in Sisulizer > Solved: Sisulizer 2.0.295 is blocked by Sophos AntiVirus | |
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